FrogDog has released the results of a three-year national longitudinal research study on social media. The study shows how social media use has changed over time.
Highlights from the study:
FrogDog’s survey also revealed several emerging social media platforms that garner a mention for use in reaching customers and clients, including YouTube, Pinterest, and Tumblr.
Also, by comparing results from prior years, the firm determined that social media platforms have become more relevant in all forms of business communications with clients and customers.
FrogDog CEO Leslie Farnsworth said, “I felt certain we would see a year-over-year increase in the number of companies with formal social media strategies. Instead, the percentage stayed relatively flat in 2010 and 2011, at 38 percent and 36 percent, and only increased to 58 percent in 2012. I’m surprised it’s still only at 58 percent. Developing these strategies is critical.”
For additional results from the survey and further analysis, including charts and graphs, read FrogDog’s 2012 Social Media Survey Results.